Plactive Warranty Policy

Effective Date: 3-9-2024

Plactive is a marketplace platform that connects buyers with a wide range of brands and sellers. As we do not manufacture or sell products under our own brand, Plactive does not provide a direct warranty on any products sold through our platform. However, the individual brands and sellers on Plactive may offer their own warranties on the products they sell.

1. Manufacturer and Seller Warranties:

Each product sold on Plactive may come with a warranty provided by the manufacturer or seller. These warranties are governed by the terms and conditions set forth by the respective brand or seller.

Buyers are encouraged to review the warranty information provided by the brand or seller before making a purchase. Warranty details can often be found in the product description or provided directly by the seller.

2. Warranty Claims:

If you experience an issue with a product purchased through Plactive and believe it is covered under the manufacturer’s or seller’s warranty, you should contact the seller or manufacturer directly to initiate a warranty claim.

Plactive does not handle warranty claims or repairs, as these are managed by the respective brands or sellers.

3. Assistance and Support:

While Plactive is not responsible for the warranty of products sold on our platform, we are committed to ensuring a positive shopping experience. If you encounter difficulties in reaching the seller or manufacturer regarding a warranty issue, our customer support team is available to assist in facilitating communication.

For assistance, please contact Plactive customer support at [insert contact information].

4. Limitation of Liability:

Plactive’s liability is limited to the facilitation of the transaction between the buyer and seller. We are not responsible for the quality, durability, or warranty of products sold on our platform.

Any disputes regarding warranty claims are to be resolved between the buyer and the seller or manufacturer.

By purchasing products through Plactive, you acknowledge and agree that warranty claims must be directed to the respective seller or manufacturer, and that Plactive is not responsible for the enforcement of these warranties.