Seller Fee Policy
Plactive Private Limited charges various fees to sellers who list and sell their products on our platform. These fees are necessary to cover the costs of services provided to sellers, such as listing, payment processing, and shipping. Below is an overview of the key components of the seller fee policy at Plactive Private Limited:
TABLE OF CONTENTS
9. GST (Goods and Services Tax)
1. Commission Fee
- Definition: A commission fee is a percentage of the selling price that Plactive Private Limited charges sellers for each product sold through the platform.
- Rate: The commission fee varies depending on the product category and typically ranges from 5% to 15% or more. Different categories may have different rates based on their profit margins and market dynamics. Link to the category and fee rates
2. Shipping Fee
- Definition: The shipping fee covers the cost of delivering the product to the customer.
- Rate: The shipping fee is calculated based on factors such as the product’s weight, dimensions, shipping distance, and the chosen delivery service. Different rate slabs apply for local, zonal, and national shipping. Please refer to the shipping rates. Link to shipping rates
3. Collection Fee
- Definition: Plactive Private Limited charges a collection fee for processing payments from customers on behalf of sellers.
- Rate: This fee is a percentage of the total order value, including any applicable shipping charges, and varies based on the payment method (e.g., credit/debit card, net banking, UPI, or Cash on Delivery). Check this before posting, need to discuss
4. Fixed Fee
- Definition: A fixed fee is charged on every order based on the product’s price range.
- Rate: The fixed fee varies depending on the price bracket of the sold product and is set at different rates for different pricing slabs.
| Closing Fee | |
| 0 to 250 | ₹ 5.00 |
| 250-500 | ₹ 10.00 |
| 500-1000 | ₹ 20.00 |
| 1000- above | ₹ 40.00 |
5. Fulfillment Fee
- Definition: Sellers who opt to use Plactive Private Limited’s fulfillment services, including storage, packing, and shipping through our warehouses, will be charged a fulfillment fee.
- Rate: The fulfillment fee is based on the storage space used, the number of items stored, and the fulfillment services utilized. This fee also includes charges for inbound and outbound handling and storage. Will be introducing in near future.
6. Cancellation Fee
- Definition: A cancellation fee is charged if a seller cancels an order after it has been confirmed or shipped.
- Rate: The cancellation fee depends on the order value and the stage at which the order is canceled. Discuss before proceeding
7. Return Fee
- Definition: If a product is returned by a customer, Plactive Private Limited charges a return fee to cover the cost of reverse logistics.
- Rate: The return fee is determined by the product category, weight, dimensions, and the reason for the return (e.g., customer discretion or product defect). There is a option while placing the order, though we are trying our best to reduce the fake returns by applying the security measures like made a video before opening the box, tamper proof sticker and open box delivery. Discuss return courier fee
8. Advertising Fee
- Definition: Sellers can choose to use Plactive Private Limited’s advertising services to promote their products on the platform. An advertising fee is charged for these services.
- Rate: The advertising fee is based on the type of advertisement (e.g., Cost Per Click, Cost Per Impression) and the seller’s advertising budget. Will focus on sharing the revenue with Affiliates and influencers and institutions.
- Deduction: Advertisement fee will be deducted from the final payment as per the plan opted.
9. GST (Goods and Services Tax)
- Definition: GST is applicable on all fees charged by Plactive Private Limited.
- Rate: The current GST rate is 18%, but this may change in accordance with Indian tax regulations.
Payout Schedule for Sellers
Plactive Private Limited provides a structured payout schedule to ensure that sellers receive their earnings in a timely and organized manner. Below are the details of the payout schedule and related processes:
10. Payout Frequency
- Bi-weekly Payouts: Payouts are processed on a bi-weekly basis. This means sellers receive their earnings every two weeks, typically on a fixed day such as Monday or Friday.
- Payment Cycle: The payout cycle covers all completed transactions from the previous two weeks, ensuring that payments reflect up-to-date sales performance.
11. Earnings Calculation
- Net Sales: Payouts are based on net sales, which include the total sales amount minus any applicable fees, such as commission, shipping fees, and returns.
- Deductions: Before payout, any applicable deductions, such as Tax Deducted at Source (TDS), refunds, and adjustments, are applied as per the relevant laws and regulations.
12. Payout Threshold
- Minimum Threshold: To qualify for a payout, sellers must meet a minimum payout threshold of ₹2,000. If a seller’s earnings are below this threshold, the balance will carry over to the next payout cycle.
- No Upper Limit: There is no upper limit on the payout amount; sellers will receive the total amount of their eligible earnings above the minimum threshold.
13. Payout Method
- Bank Transfer: Payouts are made directly to the seller’s registered bank account. Sellers must provide accurate bank account details in their seller profile to ensure timely and correct payouts.
- Verification: All payout requests and bank details are verified for security purposes before processing payments.
14. Processing Time
- Processing Period: Once the payout cycle ends, there is a processing period of 3 to 5 business days for payouts to be reviewed, approved, and transferred to the seller’s bank account.
- Bank Processing Time: The actual receipt of funds may depend on the bank’s processing time, which can vary.
15. Disputes and Adjustments
- Dispute Resolution: Sellers can raise disputes regarding any discrepancies in their payouts within 15 days of receiving the payment. Disputes will be reviewed and addressed promptly.
- Adjustments: Any adjustments resulting from returns, cancellations, or errors in transaction amounts will be applied in the next payout cycle.
16. Notifications and Updates
- Payout Notification: Sellers will receive an email notification with details of each payout, including the payout amount, deductions, and the period covered.
- Dashboard Access: Sellers can also view detailed payout information and download payout statements from their seller dashboard on the Plactive Private Limited platform.